Joanna started her Netflix career in 2011 on the Encoding team at the Los Gatos headquarters, where she introduced partner performance metrics to the Digital Supply Chain. These KPIs are the backbone of Netflix’s preferred partner programs and continue to be instrumental in shaping industry behavior across the globe.
In 2012, Joanna joined the Media Engineering & Partnerships team in Los Angeles where she was one of the tech leaders responsible for successful white-glove launches throughout EMEA, APAC and “Rest of World” (130 countries simultaneously). Along with Netflix’s then-Chief Product Officer and other key supply chain leaders, Joanna attended the 2016 Technology & Engineering Emmy Awards to accept an Emmy for achievements in pioneering timed text standards in the industry.
Joanna joined the Product org to head the Technical Partner Operations team in 2018. Joanna oversees the continued evolution of Netflix’s global licensed content delivery ecosystem and manages the NPFP program.