Meet the Team

Frances began her entertainment career at Sesame Workshop, where she gained comprehensive experience working in Production, Post, Creative Development, and International Media Fulfillment and Distribution. In 2015, Frances joined Netflix’s Media Engineering and Partnerships team that developed the company’s first Preferred Vendor Program. Since then, she has proudly developed, overseen, and helped scale multiple specialized partner programs supporting Netflix’s Branded/ Non-branded, Globalization, Live, Post, and Games initiatives. In 2024, she transitioned into her current role within Partner Operations, leveraging her end-to-end production expertise to foster strong relationships, drive efficiencies, and support the growth of new business categories—always with the goal of bringing more joy to members around the world.

In the winter of 2016, Sy joined Netflix as a Vendor Relations Specialist in the Post Partnerships & Integrations team (formerly Media Engineering and Partnerships), primarily to bolster communication channels between vendors in the vendor program and operations. Over the years, the role evolved to building vendor management workflows, utilizing his computer science degree to develop ways to evaluate and distribute the data collected. Harnessing his 12-year experience prior to Netflix evolving from physical disc authoring to digital distribution, he is now focused on providing front-line, technical support to our preferred partners on licensed deliverables.